|
Purchase orders
Our reseller and merchant of record, "share-it! AG", (a service of the Digital River company) will gladly accept Purchase Orders (POs) for our publications.
To place a purchase order, please order through "share-it!" customer service rather than via the online shopping cart.
The following procedure is copied from the "share-it!" Customer Service FAQ. (Of course all institutional customers, not just companies, are welcome to place POs):
POs should be printed directly from your accounting system on company letterhead. All POs must include the following information so that we can process your order:
- The product name and, if known, the 6-digit product ID number
- The number of units you wish to order
- The name to which the product should be licensed
- Your company's billing address and, if applicable, a different delivery address
- Contact name, phone number and fax number
- The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
- The currency you would like to order in (if applicable)
If this information is complete, our customer service will be able to process your order without delay.
|
Customer service USA
(Language: English)
share-it!
PO Box 844
Greensburg, PA 15601-0844 USA
Tel.: +1.724.850.8186 or +1.800.903.4152
Fax: +1.724.850.8187
|
Customer Service Germany
(Languages: German/English/French/Italian/Spanish/Portuguese)
share-it! - element 5 AG
Vogelsanger Straße 78
50823 Cologne, Germany
Tel.: +49.221.31088.20
Fax: +49.221.31088.29
|
Back to Publications Catalog: Ordering and Fulfillment Information
|
|
|